Information Communication Technology Training Resources

DICT LEVEL II COMPUTER SUPPORT AND MAINTENANCE – MAY 2017 TUESDAY: 23 MAY 2017 Answer ALL questions. Marks allocated to each question are shown at the end of the question QUESTION ONE (a)      Describe each of the following computer advanced management techniques:                    (i)             Hibernate. (2 marks)                  (ii)             Allow wake timers. (2 marks)                 (iii)             Allow hybrid sleep. (2 marks) (b)     Explain the following electronic components as used in computer systems                    (i)             Voltage divider circuits. (2 marks)                  (ii)             Energy changers. (2 marks)                 (iii)             Transistors. (2 marks) (c)      (i) Define the term “form factor” as used in computer cases, power supply systems and computer motherboards. (2 marks) (ii) Highlight six reasons for using a matching form factor for motherboard, power supply and computer case. (6 marks)

SYSTEMS ANALYSIS AND DESIGN – MAY 2017 WEDNESDAY: 24 MAY 2017 Answer ALL questions. Marks allocated to each question are shown at the end of the question QUESTION ONE (a)      Enumerate four advantages of object-oriented analysis as compared to structured analysis. (2 marks) (b)      Use a well labelled diagram to express the relationship among three sub-phases of the systems analysis phase of a project. (6 marks) (c)      System modelling is a major activity in systems design. Assess why modelling activities tend to focus on logical system models. (3 marks) (d)      The sales clerk at XYZ Ltd receives a phone call from a customer enquiring on a certain product. The clerk records the description of the item and quantity as well as the name and address of the customer. The items are then checked against the catalog of available items. If the item is not in stock, a reject e-mail is sent to the customer. Verified requests are recorded in the outstanding request f

RESEARCH METHODS – MAY 2016 FRIDAY: 27 MAY 2016 Answer ALL questions. Marks allocated to each question are shown at the end of the question QUESTION ONE (a)      Analyse six challenges encountered in the formulation of a research title. (6 marks) (b)      Examine three advantages and three disadvantages of observation as a method of data collection. (6 marks) (c)      Discuss four types of research design. (8 marks) QUESTION TWO (a)      Examine four qualities of a good research. (4 marks) (b)      Discuss eight limitations of the case study method of research design. (8 marks) (c)      XYZ Ltd., a manufacturing firm, is concerned with the declining sales of one of its products. The marketing manager is considering engaging a researcher to find out the cause of the declining sales. Explain four merits and four demerits of engaging an internal researcher for the above assignment. (8 marks) QUESTION THREE (a)      Distinguish between a “type I error”